We started with a non-voice call center project of Data Analysis and Internet Research at our Delhi NCR based call center. our Call center operate both voice process and non-voice processes.
E-87, E Block, Sector – 63, Noida , Uttar Pradesh, 201301, India
Sun: 24 Hrs -
4 years ago
We have used A1 Call Centers inbound customer care and am wholly impressed with the results. Their agents are well-versed with call center ethics and it helps to maintain a high level of quality in call center operations. We are getting timely reports of agent performance and center statistics. AHT is always low and CSAT is increasing all the time. Their services are very cost-effective and we have been able to save a lot of money in our budget because of their fruitful association with us.
4 years ago
We have used A1 Call Centers inbound customer care and am wholly impressed with the results. Their agents are well-versed with call center ethics and it helps to maintain a high level of quality in call center operations. We are getting timely reports of agent performance and center statistics. AHT is always low and CSAT is increasing all the time. Their services are very cost-effective and we have been able to save a lot of money in our budget because of their fruitful association with us.
